Product Protection

Happyrun Bikes Insurance: Ride with Confidence

At Happyrun, we prioritize your safety and peace of mind. In addition to the 2-year manufacturer warranty, we’ve partnered with X-cotton and AIG to offer comprehensive insurance coverage for our e-bikes. 

Attention: If you wish to purchase additional insurance after receiving your bike, you can do so here, but it must be added within 60 days of your original order. Any insurance purchased after 60 days will be invalid. You can use this link to purchase an accident and extended warranty for your ebikes. You can purchase this extended warranty for all our ebike models.

Why Consider Product Protection?
In the event of product failure or accidental damage, Xcotton will facilitate repairs or replacements beyond manufacturer warranty. 

How to File a Claim?
If Your Covered ebike Product is damaged or malfunctioned, please report the issue at Xcotton Resolution Center. Visit sp.xcottons.com/parcel#/more to learn more.